First Impressions, NLP and Negotiation (download pdf)
This 2-day course gives a basic overview to ensure that you make a good first impression, understand your clients and their body language, use your own body language to best effect, and negotiate successfully.
It provides hints and tips, knowledge, tools and techniques as well as experience in a safe environment.
We use little theory and lots of practice, with active feedback, discussion and exercises.
Benefits
This course is for all those who have contact with clients and suppliers, or who simply want to improve their interactions with other people both professionally and personally.
This course is for all those who have contact with clients and suppliers, or who simply want to improve their interactions with other people both professionally and personally.
Course Goals
- First Impressions: The 7 First Impressions Fundamentals ; Overcoming a Bad First Impression ; The 4 Social Gifts ; The Brand Called YOU
- Reading Others: The Basics of NLP ; Reading your clients' Body Language ; Using your own body language effectively
- Negotiation: The 6 Steps to Success ; 4 Questions; The 6 Principles
- First Impressions: The 7 First Impressions Fundamentals ; Overcoming a Bad First Impression ; The 4 Social Gifts ; The Brand Called YOU
- Reading Others: The Basics of NLP ; Reading your clients' Body Language ; Using your own body language effectively
- Negotiation: The 6 Steps to Success ; 4 Questions; The 6 Principles