Coaching and Mentoring (download pdf)
A 2-day hands-on, interactive course that enables
participants to understand, develop, and practice real skills in working in
teams. This course focuses on self-awareness, hands-on exercises, role plays and
teamwork. It is suited to all team members.
Participants walk away with the skills, tools and techniques to successfully
coach their team members towards improved and desirable behaviours, and to
enable them to act as Mentors for colleagues and newer team members.
Course Outline
The difference between a coach and a mentor
The purpose of Coaching
The 4 styles of Coaching
The focus of Coaching
The Coaching process
The roles and purpose of Mentoring
- Trust
- Advice
- Alternatives
- Challenges
- Motivation
- Initiative
What a Mentor will and will not do
Giving and receiving feedback
Tools for the job
This course is the first step. Participants will then be required to put into practice in a structured way what they have learned.
The difference between a coach and a mentor
The purpose of Coaching
The 4 styles of Coaching
The focus of Coaching
The Coaching process
The roles and purpose of Mentoring
- Trust
- Advice
- Alternatives
- Challenges
- Motivation
- Initiative
What a Mentor will and will not do
Giving and receiving feedback
Tools for the job
This course is the first step. Participants will then be required to put into practice in a structured way what they have learned.