It is suited to all staff members.
We keep the participants actively involved throughout these intensive 2 days, using a little theory, and then immediately practicing in a safe, comfortable environment. Participants walk out with real skills that they can start to apply immediately.
Topics covered
- Organizational white space
- Organizational politics
- Gathering intelligence
- Forming alliances
- Acquiring influence
- Reciprocity
- Negotiation
- Persuasion
- Active listening
- Conflict management
- “Virtual” relationships
- Cross-cultural relationships
At the end of the course you will be able to:
- Plan a tailored, systematic approach for gaining support, resources, and collaboration from individuals in matrix organizations where you have no formal influence.
- Use basic tools and techniques for building relationships and gaining influence across organizational boundaries.
- Address typical cross-boundary challenges, such as managing conflict, bridging cross-cultural differences, and working in geographically dispersed or “virtual” relationships.
- Manage your progress in working across organizational boundaries including coping with resistance that threatens accomplishment of your objectives.