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Public Courses

4-day PMP Certification
- Basel:
27-28 Apr and 28-29 May
- Zurich:
11-12 May and 11-12 June
- Geneva:
8-9 June and 9-10 July
For more information or to book, please send an email to: info@virak.com
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Business Analysis Course
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Today, Business
Analysts, IT Specialists and the business have to work closely as a
team in order to best define new processes or improve existing
processes.
This 2-day overview course is designed to ensure that this
partnership exists, and to ensure that the Business knows how to help
the Business Analyst help them.
Participants will learn how to understand and practice the Process
Improvement model (based on Six Sigma) that will be used by the
Business Analysts. It ensures that participants learn:
- What are the processes, tools and techniques to be used
- How to work closely with your colleagues and partners in order to
successfully understand and translate the business needs into IT
language
- How to ensure that the results are best in class and really fit the
business needs
The course is ideal
for all those who are involved in improving business processes.
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Dear All,
It's May and winter is definitely over. Now is the
time to think ahead and to invest in learning new skills or
improving existing skills.
In this month's newsletter, you will read
about our featured
course "Business
Analysis", and our featured article discusses
how to write
successful presentations.
We ran a great session of our public Successful
Presentation SKills in April, and the next session is planned for
September 2009. Our PMP certification training course is now based
on the new version 4 PMBOK, and our website continues to evolve
with new courses and information, so do take a look.
We are helping organise a Scotch Malt Whisky tasting
evening on 11 May in Geneva, and there are still
places available to if you would like to discover some rare and
exceptional malt whiskies, then do send me an email to register.
We wish you an excellent month and look forward to
working with you in 2009.
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Writing Successful Presentations
Much
time and effort goes into preparing to actually give presentations
- the room layout, the way we stand, what we say and how we say it,
and how to calm our nerves. Less time is spent worrying about what
to actually say during the presentation. Yet it is the content of the
presentation that will make or break the success of the
presentation. So, what are the steps to take to ensure that the
content is right?
First, make sure that you are clear on the objective of your
presentation. Ask yourself what you want to achieve. Are you
ensuring understanding? Asking for information? Getting agreement?
Changing behavior? Overcoming resistance? Whatever the goal is,
make sure that you can articulate it. If you can't articulate, then
how will your audience be able to?
Then, analyze your audience. Why are they giving you their time?
What is their REAL problem? Their "burning issue"? What
is keeping them awake at night? What reaction do you want from
them? What do you want them to feel? Do? Know?
Once you know this, you are ready to define and analyze the problem
in order to define the real solution. Very often, we skip to
solutions without properly analyzing and understanding the REAL
problem, so stop, think, and use the "5 Why's" method -
ask "why" five times, and you will ensure that you get to
the real problem before looking for solutions.
Now you are ready to start mapping out the introduction to your
presentation. You want to start with the current situation, the
Status quo", the "once upon a time" of storytelling.
This grounds you and your audience, and allows you all to ensure
that you are on the same page, that you understand the audience's
situation, and allows you to anchor your audience in the present
time. An example would be that of Little Red Riding Hood who, once
upon a time, was in the forest, picking berries for lunch.
Then you bring in the "Complication": the problem that
the audience is facing, the reason they are there, and wanting to
listen to you. The "one day" of storytelling. Keeping
with the example, it is the moment the Big Bad Wolf appears on the
scene, and the fact that he wants to eat her up. The complication
has to be the audience's biggest worry - the reason they are
listening to you. Try to make it come alive, use emotion and
imagery. Remember, you are telling a story.
It is now time for your chosen solution. Make sure you answer the
questions that the audience will have in their minds:
"what", "why", "who", "how"
and "when.
In the conclusion, you want to summarize what you said, and move
towards action -a decision, an action plan, or a next step. Make
sure you tell the audience what you want from them, and then do not
let them walk out before getting it.
So, writing a good presentation is like crossing a river on
stepping stones. You take your audience by the hand, and lead them
across step by step to where you wish them to go, using emotions, a
story, and a vision.
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