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VIRAK Newsletter July 2010
In This Issue
Public Courses
Highlighted Course: Critical Work Effectiveness Skills
Article: Soft Skills are Crucial to Success
Public Courses

Matterhorn

4-day PMP Certification
- Geneva: 5-6 July and 29-30 July
                4-5 Oct and 4-5 Nov
- Zurich:   9-10 Sept and 14-15 Oct
                1-2 Nov and 2-3 Dec
-Basel:   30 Sept-1 Oct and 28-29 Oct
 
Geneva: 1-2 July 2010
 
Other courses on demand:
 
 - Critical Work Effectiveness Skills
- Breakthrough Team Communications
- Problem Solving and Decision Making
- Time and Priorities Management Skills
- Business Analysis
- Effective Business Writing
- Preparing and Presenting in Public
- Finance for Non-Financials
- Managing Resistance to Change
- Influencing Across the Organisation


For more information or to book, please send an email to: info@virak.com
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Critical Work-Effectiveness Skills     3-Day Course
 
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This unique course has been designed to deliver, in just 3 days, a complete set of methods, tools, techniques and skills that will make everyone much more effective at work.
 
In this course we have combined elements of consulting skills, project management, communications, decision-making and problem solving to create a totally unique and exciting package suited to all staff members and managers. The highly participative course includes hands-on workshops, case studies, exercises, self-awareness, teamwork and role plays.
 
Content Outline
 
 - Introduction and objectives
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Self-awareness - individual profiles, types, styles and needs
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Active listening and discovering real needs
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10 Problem Solving methods - and when to use them
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Documenting a terms of reference and a proposal
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Good business writing practice
 - Good presentation practices
 -
Influencing styles
  
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To learn more, please email us at info@virak.com
Quick Links
www.virak.com
 
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Dear Friends, 
 
We hope you are enjoying the summer and preparing to take some holiday time.
 
In this month's newsletter, our featured article discusses the importance of Soft Skills - we also now have a new and exciting course available that ensures everyone is up to speed on the personal core skills needed to succeed in the work place. Please see more details on the left side of this newsletter.
 
We are still running one public course in Project Management before the summer break (tomorrow and Friday), and planning many more for September and October. For a list of our public courses, please look at the left side of this letter.
 
In order to make sure that the courses can run, I ask you to let me know which courses you are interested in, and we can then schedule the dates to best fit everyone.
 
If you wish to attend one of our PMP public courses, NOW is the time to register.  
 
I hope you enjoy the article, and we hope to see you or your colleagues on one of our workshops.
 
Wishing you a great summer. 
 
With many kind regards,
 
Christine Petersen, PMP
Managing  Director, VIRAK
PMI_REP_Logo 
Soft Skills are Crucial to Success
 
 

Technical or financial skills have little value if you have poor soft skills. Of course, your expertise matters. But don't be fooled by your technical skills or professional qualification. King of Linux, Champion of Oracle, Degree in Accounting? You've got it made, right? Well, no; today, hard skills alone are no guarantee of success.

 
You have all the qualifications and certifications with solid work experience. You are the programming guru or the indispensable Master of Numbers. Therefore, you are on your way to becoming an outstanding achiever.
Sadly no. Excellent technical activities, rapid knowledge acquisition and a collection of certificates are not the same thing as growth because technical skills alone do not lead to recognition, promotion, and most importantly: opportunity. Technical skills and expertise are important but even more so are your soft skills.
 
How well do you communicate with your colleagues, management, clients or your employer? How well do you interact in your team? Are you capable of solving problems that are not technical? Are you able to identify and recommend solutions that are soft and human? What is the readability index of your memos and reports? Are you able to stand up in a meeting and talk business without referring to the nuts and bolts of your profession?
In sum, are you perceived as a strategic contributor or just another techie?
 
So what are the soft skills that matter and how can you get them fast?
 
More and more companies are taking Project Management more seriously. According to USA IT Industry research, 74% of all IT projects fail, come in over budget or are overdue. And 28% of projects fail all together. These statistics are alarming, especially in light of the current situation of the global economy. Companies are looking for qualified individuals that have the knowledge to successfully bring in projects on time and under budget. Technical competence was NOT the cause of failure.
 
So while technical skills absolutely matter, companies now need other core skills to succeed. Research by the European Union Leonardo de Vinci program across small and medium businesses in 79 regions provided a unanimous list of 5 core soft skills they say need most in recruits. None of these skills are taught in school and university, candidates rarely have them and the development burden often falls to companies.
 
The core list from the EU research was:
o    Oral presentation skills
o    Written presentation skills
o    Organization and planning
o    Problem analysis and decision making
o    Team working 
 
To get started, it is a good idea to assess yourself using psychometric tools. This will help identify your personality type and the characteristics you already have that can be made to work to your advantage in "soft" situations. There are many such tools available covering aspects like Leadership styles, Team working styles, influencing styles and Leaning styles. Some can be found free on the internet. Many soft skills courses commence with such a diagnosis. 
 
Then choose a course, Ideally in a workshop setting with other people with similar goals, and that helps you develop these new skills. We suggest that the course should be short, interactive and full of role playing exercises that give you lots of opportunities to try out your new skills in a safe environment.  Even better is if you can find a soft skills course that combines all the core competencies listed above and has been designed for specialists and professionals who want to increase their productivity and effectiveness in the work place.
 
Finally, practice. Make a list of the 3 skills that you are weak on, and for the next 3 weeks, practice these skills every chance you get. You will very quickly see a difference in the way others react and respond to you, and this could be the first step to future success!
VIRAK | Route de l'Eglise 19 | Gilly | 1182 | Switzerland